Returns & Exchanges
At NATURALTEIN, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Log into your account and select the items you wish to return or exchange from your recent order history to generate a return authorization.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing